Answers from scenario to funding.

Check a guideline, compare programs, have a whole scenario analyzed or find a step in JMAC Connect. Answers show where they came from. When a loan needs a conversation, talk it through with an AE.

  • Guideline questions
  • Programs side by side
  • Whole scenarios, signed in
  • Steps from the help center
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Ask JMACIllustrative example

What's the minimum score on JMAC's FHA program?

JMAC doesn't add a 620 overlay on FHA.

A 580 score reaches 96.5% LTV. Scores from 500 to 579 can go to 90%, with DTI capped at 50%. 1

Source1 · FHA matrix

Guideline questions

Check a rule before you build the file.

Ask about a program's limits, eligibility or overlays. Ask JMAC answers from the current matrix and guideline, names the program it read, and tells you plainly when the guideline doesn't cover your question.

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Ask JMACIllustrative example

My investor had one 30-day mortgage late in the last 12 months. Which DSCR programs allow it?

Venice DSCR and DSCR Prime both allow one 30-day late in 12 months.

Housing history limit by program
Venice DSCR1x30x12 and 0x60x12 1
DSCR Prime1x30x12 and 0x60x12 2

Both state the limit in the matrix's cell restrictions, so check the cell for your borrower's score and LTV. Newport DSCR sets its own housing-history rule; open its guideline before you choose.

Sources1 · Venice DSCR matrix2 · DSCR Prime matrix

Comparisons

See programs side by side.

Ask how programs differ and Ask JMAC opens a side-by-side panel next to the chat, built from each program's matrix: lowest score, top LTV and largest loan. Swap programs in and out while you keep asking.

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Ask JMAC

What are the key differences between Zuma Prime, Gold and Silver?

Zuma Prime goes to the largest loan. Zuma Silver needs the highest score for its top LTV. I opened all three side by side.

CompareIllustrative example
Zuma Prime, Zuma Gold and Zuma Silver limits
Zuma Prime Zuma Gold Zuma Silver
Lowest score620620660
Top LTV90%85%90%
Top LTV from700 score, to $1.5M680 score, to $1.5M740 score, to $1M
Largest loan$4M$3M$3.5M

Each figure is a separate matrix limit; they aren't necessarily available together.

Scenario AnalyzerSign in

Work through a whole scenario.

Describe the loan in Ask JMAC and choose Analyze this scenario. Scenario Analyzer checks it against JMAC's guidelines and the agency guides, usually in one to two minutes, and shows the passages it used. When you want a second look, message the JMAC team from the same chat.

For JMAC partners and verified users.

Ask JMACIllustrative example

ITIN borrower buying a short-term rental. 720 FICO, $450K loan. Which DSCR program works, and what’s the max LTV?

Check this scenario with AIUsually takes one to two minutes.
Scenario Analyzer · AI analysisAnswered in 52 s · Guidance only, not an approval

Newport DSCR is the one to research. It’s the only JMAC DSCR program with an ITIN path, and its ITIN matrix allows short-term rentals.1

JMAC’s four DSCR programs on this scenario
ProgramShort-term rentalITIN borrower
DSCR Prime2Not allowedNo ITIN path
Venice DSCR3Allowed outside its DSCR Plus and 5–8 unit tiersNot allowed
Newport DSCR Plus4Needs a 1.15 DSCR, with its own LTV limitsNo ITIN path
Newport DSCR175% purchase, 70% cash-outDedicated ITIN matrix
Sources1 · Newport DSCR2 · DSCR Prime3 · Venice DSCR4 · Newport DSCR Plus
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Help center guides

Find the step you need in a long guide.

JMAC's help center walks through JMAC Connect from disclosures to funding. Ask about the step you're on and Ask JMAC answers from the guide, then opens the section so you can follow along. Sign in for the full steps.

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Ask JMACIllustrative example
Reading: CD Request FAQ

What do I need before I request the CD?

You request the initial CD from the loan in JMAC Connect. It opens once:

  • The loan is approved
  • The loan is locked
  • The appraisal has been ordered

Watch for pending Change of Circumstance requests. They must be completed before you can request the CD.

Where the answers come from.

Ask JMAC works from published material, the same pages you can open yourself. When the guideline doesn't settle a question, or you want to talk a loan through, send your scenario to an AE.

  • Program matrices and guidelinesAgency to Non-QM.Agency, government, Non-QM, DSCR, jumbo and second-lien programs. Answers name the program they read and link its guideline.
  • Agency guidesFannie Mae, Freddie Mac, FHA and VA.Scenario Analyzer also works from the agency guides and cites the section it relies on.
  • JMAC help centerStep by step.Guides for JMAC Connect: disclosures, appraisals, locks, submission, conditions and funding.

More of what brokers bring to Ask JMAC.

Real questions from the chat, lightly edited. Tap one to put it in Ask JMAC. Short ones work too: "5-8 unit DSCR" or "lock extension" is enough to start.

Eligibility

Limits

Finding a fit

Getting it done

Questions about Ask JMAC.

Do I need an account?

No. Anyone can ask about programs and guidelines. Sign in for higher limits, Scenario Analyzer and the full steps from the help center's guides.

Is an answer from Ask JMAC an approval?

No. Ask JMAC and Scenario Analyzer explain what the published guidelines say. Underwriting makes the credit decision on every loan.

How do I check an answer?

Answers name the program they read and link its guideline page, so you can open the source and confirm it. For anything the guideline doesn't settle, submit your scenario directly.

Ask JMAC

Bring your next scenario.

Ask a question now, no sign-in needed to start. When a loan needs a conversation, talk it through with an AE.

Talk to an AE

Conversations on this page are illustrative examples. Program figures come from JMAC's matrices and change as guidelines are revised. If an answer and the published guideline differ, the guideline controls. Ask JMAC and Scenario Analyzer explain published guidelines; neither is a loan approval or a commitment to lend.