Help center

Ask JMAC, or find a step-by-step guide for JMAC Connect, disclosures, appraisals and more.

A few ways to start

Show guides for

A loan, step by step

Start with the overview
  1. Step 1: Creating Your Loan
  2. Step 2: Registering Your Loan
  3. Step 3: Generating Initial Disclosures
  4. Step 4: Submitting Your Loan
  5. Step 5: Requesting Underwriting Condition Review
  6. Step 6: Requesting Closing Disclosure Through JMAC Connect
  7. Step 7: Funding Your Loan

Browse by topic

Pricing and locks

Quick pricing, pricing a loan and locking.

Disclosures

Initial disclosures, resending, eSign and changes to the loan.

Credit and AUS

Ordering credit, dual AUS and MyNonQM.

Appraisals

Ordering, paying for and managing appraisals.

Submission and conditions

Submitting, uploading documents and condition review.

Closing and funding

The Closing Disclosure, funding and withdrawing.

Your company account

Users, pipeline views and loan status.

ARIVE and Desktop Originator

Working JMAC loans from your LOS.

FAQs

Quick answers by stage of the loan.

Forms and resources

Forms, guideline PDFs, checklists and policies.

More guides

Everything else in the help center.